Privacy Policy

Phenix Med Spa · Last updated September 17, 2026

This policy explains what Phenix Med Spa collects when you book a treatment through our online booking page, how we use it, and the choices you have.

What we collect

Your name, mobile phone number and email address, entered by you on our booking form.
The treatment, date and time you select.
Any promotional code you receive when booking.

We do not collect payment card details on this page, and we do not ask for health or medical information through the booking form.

How we use it

To confirm, remind you about, reschedule or cancel your appointment.
To send the promotional gift code you received when booking.
To contact you by phone if we need to confirm details of your visit.

Text messaging and your consent

We do not share your SMS consent, your mobile number, or your mobile opt-in information with any third party for marketing purposes. Phone numbers collected for SMS are used only by Phenix Med Spa to contact you about your appointment and the offer you received, and are never sold, rented or shared with third-party marketers or lead generators.

By submitting the booking form you agree to receive appointment and offer text messages from Phenix Med Spa at the number you provided.
Message frequency varies with your booking activity — typically a confirmation plus one or two reminders per appointment.
Message and data rates may apply.
Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us at booking@phenixbeauty.ca.
Consent to receive text messages is not a condition of booking or of purchasing any treatment.

Cookies and tracking

Our booking page sets only what it needs to work, and uses advertising and analytics tags (Meta Pixel) to measure which ads lead to bookings. These may set cookies or similar identifiers in your browser and may record a pseudonymous event when you view the page or complete a booking. They are used for measurement and advertising, never to identify you to third parties for their own marketing. You can block cookies in your browser settings, or use your device's ad-tracking controls, without losing the ability to book.

How we protect your information

Booking data is sent over an encrypted HTTPS connection and stored in our scheduling and messaging platform under access controls, so only staff who need it can see it. Access is limited to Phenix Med Spa staff and the service providers described above. We keep only what the booking requires, and we do not store payment card details on this page. No method of transmission or storage is perfectly secure, but if a breach ever affected your information we would notify you and the relevant authorities as required by Canadian privacy law.

Service providers

We use scheduling and messaging software to operate our booking and to deliver the messages described above. These providers process your information only on our instruction and only to provide those services to us. They are not permitted to use your information for their own marketing.

Keeping and deleting your information

We keep booking records for as long as needed to serve you and to meet our legal and accounting obligations. You may ask us to correct or delete your information, or to tell you what we hold, by contacting us at booking@phenixbeauty.ca or +1 437-476-1899.

Contact

Phenix Med Spa
846 Browns Line, Toronto, ON M8W 3W2, Canada
Phone +1 437-476-1899 · booking@phenixbeauty.ca